Resources

Frequently asked questions

Clinical, workflow, IT, security and buying questions.   If yours isn't here, ask us directly.

Clinical

Does Aurifex make discharge or placement decisions?

No.   It predicts, flags, summarizes and drafts.   Case managers and physicians decide, and nothing is sent, ordered or filed without a named person's approval.

How accurate is the expected discharge date?

In testing on 25,000 de-identified historical admissions held out from training, the model's date was within one day of the actual discharge for 85%+ of them, with a 0.6-day mean error.   Before go-live at your hospital, we measure it again on your own history.

What is the hallucination rate?

Every clinical sentence must cite a source note, and an automated check removes unsourced ones.   In testing, 1.5% of 6,000 reviewed draft statements weren't supported by their cited source.   That's why a person reads and approves every draft before it goes out, and clinicians review a sample each week.

Which patients does it flag for inpatient rehab?

Patients whose notes show a qualifying condition, therapy recommendations, tolerance for intensive therapy, medical stability and a realistic goal of improvement.   The flag is a prompt to look.   Candidacy is decided by the attending and PM&R, and the IRF screens every referral.

What happens if an appropriate candidate is missed?

Case managers can open the candidacy review for any patient.   In testing, the flag caught 88% of candidates at the worklist threshold.   In a pilot, missed candidates are a standing category in weekly clinician review, reviewed with you.

Who is responsible if a suggestion is wrong?

The clinician of record owns every clinical decision.   Aurifex shows suggestions with their sources, and nothing is ordered or sent without a named person's approval.   We walk your counsel and, if you wish, your malpractice carrier through the design.   Contract terms, including liability, are agreed with each hospital.

Workflow

Do our teams need to learn a new application?

No.   Day-to-day work happens in the Epic worklist, the chart and pended orders.   The outcomes dashboard is a separate reporting site for leaders.

Who approves what?

Case managers approve and send referral packets.   Attending physicians sign the PM&R consult, which Aurifex pends as an order.   Unit teams own barriers and next steps.

How long does reviewing a draft take?

In workflow testing on simulated cases, referral prep went from 45 minutes to 10, including the review, because the draft is reviewed instead of written from scratch.

IT and security

How does Aurifex connect to Epic?

Through standard interfaces: an HL7 v2 ADT feed and FHIR R4 APIs.   Results appear in worklist columns and the chart, and anything written back starts with a person's approval. See the details.

Will you sign a business associate agreement?

Yes.   We sign a BAA with each hospital before any patient data is shared.

Where is data stored, and is it used to train models?

In US-hosted cloud infrastructure, encrypted in transit and at rest.   Hosting is on AWS and language models run on Azure OpenAI Service under a BAA, with zero data retention; your data isn't used to train the model provider's models.

How do people sign in?

Through your identity provider with single sign-on, using SAML 2.0 or OpenID Connect.   Access is role-based and every action is logged.

Can we see a security questionnaire?

Yes.   It's completed in SIG Lite and CAIQ formats and is in the security packet, with an architecture review for your security team on request.

Results and pricing

How do you measure results?

Against each unit's own baseline, adjusted for case mix.   Measures are agreed before go-live.   The numbers on this site come from testing on historical data and simulated cases. See how Aurifex was tested.

Will results vary by hospital?

Yes.   Baseline, patient and payer mix, the post-acute network and use all matter, which is why results are measured against your own baseline.

How are savings counted?

As avoided excess days valued at your own cost per patient day.   That's cost avoided rather than cash, and it depends on whether freed beds are refilled, so savings stay labeled as projected until your finance team confirms them.

How much does it cost?

Pilot pricing on request.   One fixed fee for the 20-week pilot, scoped by the number of units, with no charge during silent mode, no auto-renewal and no fee tied to savings.   After the pilot, an annual subscription priced per licensed bed. Contact sales for a proposal.

Getting started

How long is a pilot?

A pilot is planned to run about 20 weeks: set-up and security review, connecting and validating, about two weeks of silent mode (longer if a gate isn't met), go-live and about 11 weeks live, then an end-of-pilot review. See the timeline.

Who do we need from our side?

An executive sponsor, a case management lead, a physician or PM&R champion, an IT or interface analyst and a compliance contact.

How do we start?

Request a demo.   We'll walk through your discharge workflow, your post-acute mix and your EHR setup, then propose a pilot on one or two units.

Still have a question?   Email info@aurifexhealthcare.com or contact sales.

See Aurifex on your own discharge workflow

We'll walk through your worklist, a drafted referral and how a pilot would be measured on your units.

Request a demo